top of page

RETURN POLICY

Los Judah's goal is to help you make smart decisions when purchasing EasyCline at-home full body gym that will improve you and your family’s health and lifestyle.

 

We want our customers to be fully satisfied with every purchase from Los Judah. In the rare instance where the equipment is not a fit, we want to make the exchange and/or refund process as simple and easy as possible. With the original proof of purchase, returns are accepted within 30 days from the date of delivery.

​

  • 50% of the EasyCline price is non-refundable as it is custom made. Returned items are refunded at the original purchase price minus applicable sales tax.

  • The item must be returned in good, working condition, in the original packaging.

  • Resistance bands & handles are non refundable as they are custom made per order

  • Delivery or shipping charges cannot be refunded.

  • Returned items will be refunded to the original method of purchase.

  • If a third party delivery company is required to return the equipment to Los Judah, the associated charges are the responsibility of the customer. Online orders that required shipping back to Los Judah are the responsibility of the customer.

 

All Sales of the following category items are considered final and are not eligible for return:

​

  • Special order items including custom made resistance bands.

  • EasyCline at-home fully body gym purchased on sale.

​

Important:

​

Before you sign for your order, please inspect your shipment carefully. If you notice any damage, refuse the shipment and the designated freight company will send the product back to us. If you notice even minimal damage to the box, or you are missing items, please have the driver note it on the freight bill before you sign for the shipment. If you do discover that there is concealed damage to your order within 30 days of receiving, call us immediately and we will work together to rectify the situation. We always use the most reliable freight carriers and delivery companies available and go to great lengths to protect your merchandise.

​

Before-Your-Order-Ships Cancellation: 

​

You may cancel your order for a full refund before your equipment has begun manufacturing.

Every EasyCline is made in the United States by hand and generally ships within two weeks from the day you place your order. To cancel your order, please contact us immediately.

bottom of page